IS

Sviokla, John J.

Research Interests (4)

List of Topics (4)

Topic Weight Topic Terms
0.208 article information author discusses comments technology paper presents states explains editor's authors issue focuses topics
0.161 power perspective process study rational political perspectives politics theoretical longitudinal case social rationality formation construction
0.135 information management data processing systems corporate article communications organization control distributed department capacity departments major
0.117 digital divide use access artifacts internet inequality libraries shift library increasingly everyday societies understand world

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List of Coauthors (0)

Article Keywords (8)

artificial intelligence 1 Expert systems 1 knowledge-based systems 1 manufacturing systems 1
organizational impacts 1 organizational information processing 1 technology impacts 1 xcon 1

Articles (1)

An Examination of the Impact of Expert Systems on the Firm: The Case of XCON. (MIS Quarterly, 1990)
Authors: Abstract:
    The article discusses the use of expert system XCON and the execution of the task it was designed to support in Digital Equipment Corporation. XCON is their expert system for configuring PDP and VAX computers. The author states that the implementation of the XCON altered the roles and responsibilities of the technical editors. The system helped eliminate an entire step within the company's manufacturing process and saved Digital an estimated $15 million. The study presented in the article draws upon the concepts of organizational information processing and shows that the use of XCON increased the information processing capacity of the organization. The author states that the system also provided for a company-wide shift in the process of configuring.